Vegas Trip Hitch #1

You knew these were coming.

The airline allowed my wife to check in online. As for me: "invalid confirmation number." This is somewhat disconcerting since I bought both tickets with the same credit card at the same time and we have the same confirmation number. Worked for her no problem. Does not work for me at all.

Calls to Customer Service have resulted in a useless string of numbers and letters which were too long to fit in the confirmation number box. Despite my explanation that I already had a working confirmation number, that it was 12 characters long, and that the box on the web page only held 12 characters, the customer service girl insisted that my confirmation number was really another number entirely, that it was 15 characters long, and if I just entered it that it would work. So I did--and it did not.

I was then transferred to "Tech Support" and their solution was that it would be best if I just speak to someone at the airport ticket counter about this issue when I check in. A crack team of troubleshooters those tech support guys.

Stay tuned.